Everything Séjoria does, in detail
The other pages get to the point. This one goes module by module, so you can check nothing is missing before you talk to us.
Everything on this page is live today. We do not advertise features that aren’t shipped.
The AI concierge, your co-host
An agent that carries out around thirty real tasks, not a chatbot that drafts messages. Each capability has three settings: it acts alone, it asks you first, or it stays out.
- Guest replies in under a minute
- Pre-stay, arrival and in-stay questions get an immediate answer, day or night, drawn from your property’s own information.
- Automatic translation into the guest’s language
- The concierge detects the incoming language and replies in it. Your listings and instructions are translated once, then reused — you write in French, the guest reads in their own language.
- Human escalation whenever it hesitates
- When a request falls outside what it can handle, or involves a commercial gesture, the concierge stops and hands it to you with the context. It would rather interrupt you than answer badly.
- Continuous learning from your replies
- Whenever you step in and answer yourself, your reply is offered for indexing. The property’s knowledge base absorbs how you do things, and later answers follow suit.
- Four channels, nothing to install
- Reach the concierge from the dashboard, WhatsApp, Telegram or email. Your cleaners install nothing: they receive and reply where they already are.
- Daily brief
- Every morning at the hour you choose: arrivals, departures, scheduled cleans, and anything waiting for your approval.
- Permissions, capability by capability
- Thirty capabilities, three levels each. Start with approval on everything, then delegate what feels safe. You can turn the dial back at any time.
Bookings and channel manager
One calendar for every platform, continuously synced, plus the direct channel you control.
- Airbnb, Booking and Vrbo in sync
- Bookings, availability and rates flow both ways. A booking taken on one platform blocks the others immediately: no more double bookings.
- Near real-time sync
- A webhook reacts within seconds to any creation or change, backed by a regular catch-up cycle. You don’t find out about a booking six hours late.
- Your history, imported
- Past bookings are brought across at setup. Your statistics are right from day one, with nothing to re-enter.
- Annual calendar and portfolio view
- Monthly and yearly occupancy, across all properties or business by business, with calendar consistency checks.
- Commission-free direct booking
- A booking site in your own name, with Stripe or PayPal checkout. Every direct booking is a platform commission you don’t pay.
- Manual bookings and changes
- Add, edit, cancel and duplicate by hand for stays that come from no platform at all.
The guest stay, end to end
Everything that fires between the booking and the review, without you thinking about it.
- Automatic messages at every stage
- Confirmation, day before arrival, welcome, checkout, review request. Set each delay once; they go out on their own after that, in the guest’s language.
- Built-in inventories
- Check-in and check-out inventories scheduled on the property’s real hours, filled in from a phone with photos, then turned into a timestamped PDF and sent to the guest. The evidence exists before the dispute, not after.
- Access instructions at the right moment
- Codes, address and directions go out automatically as arrival approaches, and never too early. Editable per property and per stay.
- Digital welcome book
- One page per property: amenities, wifi, rules, local recommendations. Opened by link, nothing for the guest to install, and translated.
- Airbnb and Booking reviews
- Reviews are gathered in one place, a reply is drafted for those still unanswered, and a summary tells you what keeps coming up.
- Timing requests and goodwill gestures
- Early check-in, late checkout, an extra clean: the request reaches you with its context, you decide with one tap, the guest gets the answer.
Housekeeping and providers
The part messaging tools ignore: actually turning the property around between stays.
- Cleans scheduled automatically
- As soon as a booking lands, the clean slots itself between checkout and the next arrival. Tight turnarounds are flagged instead of discovered on the morning.
- Jobs sent to your providers
- Your cleaner gets the job on Telegram or by email and confirms with one tap. No account to create, nothing to install.
- Tracking and chasing
- One screen shows what is confirmed, pending or late. Critical jobs left unconfirmed are raised as alerts.
- Quote requests
- Something to repair? The request goes out to the relevant providers and the answers come back to the same place.
- Team and roles
- Housekeeping, provider, concierge, accountant: each member only sees what concerns them. Invite by link, revocable.
Money: rates, invoices, expenses
From price suggestion to your accountant’s export, with no spreadsheet in between.
- AI dynamic pricing, included
- A nightly rate suggestion based on the season, the platform and your own history. Part of the subscription, where the market charges extra.
- Quotes down to the cent
- Amounts come from your rate grids, never from the AI. The concierge can write the quote; it does not recalculate the price.
- Guest and management invoices
- Stay invoices for the guest, and commission invoices to the owner if you manage on their behalf. Commission and net revenue calculated.
- Payments with no Séjoria cut
- Stripe or PayPal, in your own name. We take no percentage of what you collect.
- Expense tracking
- Expenses by property and category, with extraction offered from your supplier invoices. You learn what each property actually earns.
- Accounting export
- Entries and invoices exported for your accountant. Your data stays retrievable at any time.
Running the business
The tools that matter once the portfolio grows, or when you manage for others.
- Multiple properties and businesses
- Several properties, several companies, several owners. Calendar, messaging and reviews viewable consolidated or separately.
- Configurable dashboard
- Arrange the cards that serve you. Occupancy, revenue and portfolio statistics.
- “Your day”
- One screen answering the only morning question: what is waiting for me today.
- Documents and OCR
- Drop in a PDF or a photo of an invoice: the text is extracted and made usable by the concierge, which can index it.
- Global search and notifications
- Search across bookings, guests, jobs and documents. Real-time notifications on what matters.
- Referrals
- A tracked referral link, for hosts who recommend Séjoria around them.
Sovereignty, security, compliance
You are handing guest data to software. Here is what we do with it.
- French AI engine
- The concierge runs on Mistral. Your guest conversations do not travel to the United States.
- Per-business encryption
- Each business’s secrets and credentials are encrypted separately. One business cannot read another’s data.
- Two-factor authentication
- A second factor is available on accounts, with revocable sessions.
- GDPR and accessibility
- Hosted in France, full export of your data whenever you want, and an ongoing RGAA accessibility programme on the interface.
You’ve checked. Let’s talk.
A demo on your own listings beats any list. Tell us how many properties you manage.